[Resolved] Airtel — Bill amount very excess from 2 month | |||
Dear sir my airtel postpaid no [protected] this is postpaid connection in airtel since 10 month my monthly plan is 449+service tax. My previous bills average 550-600, rupees per month but previous 2 month bill is very excess[protected]/- before 2 month i have received a sms that you are eligible for internet free data 10 gb extra i have claim by airtel aap and add 10gb data at a time in my airtel account. After this instance i have use internet flash sms on screen when i remove/click on this flash sms i have received 2-3 sms for value added service activate on your mobile no i have called customer care at a time and request for deactivation for value added service and remove my charge but this value add service charges add on my monthly mobile bill i have many time call in customer care and request for blocked value added service on my number but not serious customer care assistance plz help me and remove value added service charges in my bill amount. I have payable only 449+service tax among only Thaks Mathuresh [protected] Was this information helpful? | |||
Jul 31, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Jun 19, 2017 Ram Chandravanshi's response Call deateal 3month Verified Support Jun 29, 2017 Airtel Customer Care's response Dear Mathuresh, This is with reference to your post dated 26 June 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 5 Comments | |||
Comments
My number [protected] I am recharging 349 to my number but I don't get anyone perday basis that's why I called customer care but customer exicutive very rudely talking with me
No signal 4g works worst inside any building are guys aware of it or
Last two months signals gone more worst then ever so kindly keep it mind solve this issue asap if not ur busines will be doomed guys there is a old saying great name worst service
Last two months signals gone more worst then ever so kindly keep it mind solve this issue asap if not ur busines will be doomed guys there is a old saying great name worst service
[protected]
Many time I request new activation in mitra aap and my all new connection not be start properly time Manny time I call customer care they said checking your number but m not satisfied
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This is with reference to your post dated 26 June 2017 .
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtelpresence@in.airtel.com
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 26 June 2017 .
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd