Airtel — Bill and disconnection of SIM. | |||
Dear sir, I purchased an airtel sim on Mar 2014 and requested for its deactivation in Apr as i moved to some other state and waited for the final bill for payment.But when i checked it in the month of May it was stilll working.Than i received a call from a customer care rep of airtel on my alternate number in may that I have to pay Rs 1190/- for final disconnection of sim and i requested for the bill on my email address which told them.Evan after a week i didnt got the bill and i tried contacting on the same number as it was a mobile number.Than they called up again after ten days for payment of bill and i again requested for the bill which i didnt receive.Now recently i got one more call on my alternate number for payment of Rs 2000/- and have got the bill which include.And when i told them that i want to file a complaint to airtel they said there seniors will call me and i didnt got a call. Please resolve the case as i dont want to hold the payment of bill but it should be resolved logically. regards akhil Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Akhil,
This is with reference to your post dated 10 July 2014
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 10 July 2014
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 10 July 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33