[Resolved]  Airtel — Bill for phone number which was not connected

Address:Mumbai City, Maharashtra

sir/ma'm I am a senior citizen and a veteran subscriber of No. [protected]. I had applied for additional prepaid number and i was alotted this number [protected]. But this number was not activated for long time as there was slight difference of signature on my application and driving licence. in fact even a bank accepts such small differences on cheques as there is going to be a difference in signatures after some time. But aitel did not inform me though I had submitted my MTNL Number bill as addresss proof. I had to visit your Borivali west Gallery to enquire about it.after waiting for two hours, I got info. of my rejection. My application was not traceable. so In frustration I decided to cancel it. Some other person later contact me on phone but I did not accept his proposal to continue it. So this phone is not working at all. yet I am receiving bill of Rs. 223.60 per month, though i had cancelled it. It is also being deducted by ECS and you have received this amount for the service which you have not provided. so please refund it. your 121 numbers is not useful . they only direct some other number which does not help. Emails on [protected]@in.and on appllate.[protected]@in, airtel.com are not accepted at all so what should I do? Ravindra torne, [protected]/email: [protected]@gmail.com.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Ravi,

This is with reference to your post dated 17 Sep. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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