[Resolved]  Airtel — Bill payment transfer

Address:	Rajkot, Gujarat, 360005
Website:	www.airtel.in

As per below email transaction my bill payment still not transfer.
—


Dear sujit patel,

Greetings from airtel!

This is in reference to your email requesting payment transfer for your mobile numbers [protected] and [protected].

I understand your concern regarding the wrong payment initiated for your mobile numbers. I noted that as per your previous request with reference numbers 69647188 and 69647224 was closed as your have not attached any debit proof.In order to process your concern i request you to revert to us with the bank statement showing the debit (Pdf or jpeg version). Please ensure that your bank account number, bank name, account holders name and transaction details are visible in the snapshot or pdf version of bank statement provided.

For further queries, please do email.


Best regards,
Vikas raj
Service specialist
Airtel


"if you are not satisfied with the resolution of your complaint, you may contact appellate authority with the sr number. Please click on http://airtel.In/applications/xm/mobileappellateauth. Jsp for appellate authority details.


— original message —
From: [protected]@yahoo.com
To: [protected]@in. Airtel.com
Cc:
Sent: 05/06/2016 02:40:41 pm
Subject: re: [|bal|ref31844938|] bill payment transfer - wrong bill pay

It is still not done

Regards,
Sujit patel
Customer service officer
Landmark general insurance
Mobile number : [protected]

—
On thu, 6/2/16, [protected]@in. Airtel.com wrote:

Subject: re: [|bal|ref31844938|] bill payment transfer - wrong bill pay
To: [protected]@yahoo.com
Date: thursday, june 2, 2016, 12:51 pm

Dear
Sujitbhai dharsandia,

Greetings from airtel!

This is in reference to
Your email requesting payment transfer of rs.300/- and rs.
1000/- from your mobile number [protected]
To [protected] and
[protected] to [protected].

Regarding [protected] :

I have
Registered your request for payment transfer of rs.300/- and
Your reference number is 69647188. Let me assure you
That the same will be completed on[protected].

Regarding [protected]:

I have
Registered your request for payment transfer of rs.1000/-
And your reference number is 69647224. Let me assure you that the same
Will be completed on[protected].

For further queries, please
Email. I will be delighted to assist you.


Best regards,
Mounica d
Service specialist
Airtel


"if you are
Not satisfied with the resolution of your complaint, you may
Contact appellate authority with the sr number. Please click
On http://airtel.In/applications/xm/mobileappellateauth. Jsp
For appellate authority details."


— original message —
From: [protected]@yahoo.com
To: [protected]@in. Airtel.com
Cc:
Sent: 02/06/2016 09:36:20 pm
Subject: bill payment transfer - wrong bill pay

Dear sir/madam,

Pls find the attached payment advice as you required. These
Are wrong bill
Payment. Current details are under.

Right mobile numbers.
1. [protected] - rs. 300 bill payment
2. [protected] - rs. 1000 bill payment

Wrong bill payment details :
1. [protected] - rs. 300 bill payment
2. [protected] - rs. 1000 bill payment

You need to transfer from [protected] to [protected] and
[protected] to [protected].