Airtel — Bill Planed not changed with in Monthly Billing Cycle.

Address:

New Delhi, Delhi

AIRTEL NOT CHANGING MY BILL PLANE WITH IN MONTHLY CYCLE. I requested Airtel via Mail, 121 to change 299 to 399 My plane. But they are not changing my bill plane and they are updated me this[protected]--- [protected][protected][protected][protected][protected] Dear Chandra Kumar, Greetings from airtel!This is in reference to your email regarding bill plan change for your airtel mobile number [protected].I understand that you wish to change your bill plan to myplan 399. I would like to inform you that, bill can be changed changed only once in bill cycle. Request you to note that you have already changed your bill plan on[protected]. Hence, I request you to please revert on or after next bill cycle[protected].As explained in the previous email interaction, I recommend you to activate additional internet plan. For your reference, I have attached the internet plans available for subscription. For instant activation of desired 3G plan, please send an SMS 3G to 121 and follow the instructions. Alternatively, you can reply to us with the choice of 3G plan for activation.Please note the following - 1. Rental would be charged on Prorate basis as per your usage : Example: If you activate Rs 250 (1 GB plan) 10 days prior to your bill date, rental and discounts would be pro-rated for 10 days (i.e Rental: Rs 83.33; Free data limit: 0.33 GB). 2. Discounts as per your plan would be effective only from the date of activation. In case, free usage limit is exceeded, charges would apply as indicated in the above table. You may check your 3G usage by sending an SMS DATA USE to 121. Also, you may check your handset compatibility by sending an SMS 3G HS to 121.For further queries, please do email.Best RegardsBala SubramaniamService Specialist [protected][protected][protected]-- As you see they updated that I changed my bill plane in month of septamber 2014. SO WHY NOT THEY ARE CHANGING MY BILL PLANE... Here is S media link:---- https://www.facebook.com/AirtelIndia/posts/[protected]?comment_id=[protected]&am...⇄ ITS CLEARLY I CAN SEE ITS VOILANCE OF CONSUMBER REQUIREMENT... Please take a look in this issue as serious way.. Thanks Chandra S K. [protected]