[Resolved] Airtel — Bill without usage

ashar2024

from Mumbai, Maharashtra

Address:	560078
Website:	www.airtelin

I have been using an Airtel Postpaid connection No. [protected] since last Five years. My current plan is Voice Plan with 199 Rs Rental Data Pack (2 GB ) with 249 Rs Due to some reason I left India on 08.11.2015, removed my SIM CARD and have not used that number since 09.11.2015. Airtel has generated my bill dated 23.10.215-22.11.2015 of Rs. 681, which I have paid on 12.12.2015. Now as I am not using that number but still Airtel has generated my bill dated 23.11.2015-22.12.2015 of Rs 512.97 and unbilled amount for date 23.12.2015 to till date is approx 400 Rs. which I am not able to pay. I want that number to be active and convert it into prepaid. So it is requested you to kindly Wave-Off my Unpaid amount and convert my number into prepaid. I shall ever be grateful for this kindness. Regards, Rishabh Saxena Mob No. [protected] Available Contact No. [protected] email id shailendra.[protected]@rediffmail.com

Was this information helpful?

No (0)

Yes (0)

Aug 5, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Related Airtel reviews

View all 54509 Airtel Reviews

Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Saxena,

This is with reference to your post dated 18 January 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd