[Resolved] Airtel — Billing amount overcharged | |||
It has been two months of due date of my airtel bill. My bill generally forms on 7th of the month. On 8th may I checked my unbilled amount to be Rs550(excluding monthly rental which is of 299). This means my bill should be around Rs850-900 but what I got in my bill is around Rs1400. I am unable to pay this amount and I didn't got any help from airtel executive also. Kindly get to my problem and provide me with suitable option to pay my bill. Was this information helpful? | |||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 21, 2016 Airtel Customer Care's response Dear Mr. Dabas, This is with reference to your post dated 21 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 02, 2016 Airtel Customer Care's response Dear Mr. Dabas, This is with reference to your post dated 21 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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