[Resolved]  Airtel — Billing still send after disconnecting the broadband

Address:	Bangalore, Karnataka, 560085
Website:	AIR TEL

Dear sir sorry to say that i am totally unhappy with your customer service. They do not sitck to their promise. I had installed broad band on 23/02/2017 which was for 30 gb package but i landed up paying for 50 gb package, i had to pay for that though kept calling them to change the package they woul say yes we have changed your plan but at the end of the month ask me to pay for 50gb. Finally i disconnected the broad band on 22/04/2017 i received an sms onfirmaion for the smae on my registerd mobile but still they have been charging me though i had cleared the previous amount. The cancellation reference number is 81538500. I also wrote a mail to your customer care but to this day no reply. I keep getting sms to pay an amount of 1100 + rs.. From where has this amount come when i have not used it since i have cancelled it. V poor customer service sorry to say so. Will not recommend any one to install airtel broad band