Airtel — block of outgoing call from my mobile | |||
I was blocked both outgoing and incoming calls from my mobile bearing no. [protected]. When I contacted the airtel showroom my incoming calls resumed and still there is a problem in my outgoing calls. The recorded message says that my sim is under temporary suspension and blocked. When I contacted the airetel customer care they directed to contact showroom and showroom persons could not resolve my problem. For past 15 days my phone is blocked from outgoing calls and I am in utmost trouble for no fault of mine. It is between airtel company and airtel showroom . The communication gap is so much wide that custome care people have no intention to solve my problem my contacting showroom. They are asking me to go to the showroom and call customer care. But till date my problem was not solved. I am having balance amont of Rs. 280 and odd. So only I am trying to retrieve my outgoing calls either from customer care or airtel showroom. Dealer name is v.r.enterprises, Mouglivakkam. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 2 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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