Airtel — Blocked customer care

vibzonline

from Bengaluru, Karnataka

Address:

Thiruvananthapuram, Kerala

Hi,
I am using Airtel mobile since many years, my number is [protected], I am not able to talk with the customer care executive, I have tried 121, 198, [protected] [protected], I am not able to get the option to select to talk to our executive, I know from my friends that sometimes Airtel does this purposefully, they are misusing the facility of blocking irritating customer to block genuine customers also, where can we approach to lodge our complaints?? How can i complaint about this to TRAI?? This is not the first time for me. Previously also after posting on Internet I got my problem solved. Expecting a solution for this,

Vibhu

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vibhu,

This is with reference to your post dated 05 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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