Airtel — blocking of 2nd airtel digital tv connection regard

Address:

406 Ganesh Heritage, Gaurav path Ring road 2, Gautam Buddh Nagar, Uttar Pradesh, 495001

Respected sir
Since 29th march 2019 i am requesting aitel custmer care for cancel/block my 2nd connection (002) of digital tv of aitel. But they are not taking any care to do the same and they are charging the amount for both the connections. As per advise of customer care representative of airtel i had recharged rs 437/- towards 1st connection to repeat the existing pack which is in use for one month.

Till date 2nd connection is not booked and charging amount for the everyday.
Also it is grivences that i am unable to watch all channel which are in my old pack named infinite pack.

I have 2 connection in one id [protected]-001 and [protected]-002
Hence i pray and request you to take immediat action to resolve.
Regards
Jkoteswarrao
[protected]@gmail.com
[protected]
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