[Resolved] Airtel — Broad band connection not working | |||
My Airtel Broad band connection number is [protected]. Every month we make payment for this connection on time however today when I have called up to Airtel customer care to register complain as my broad band connection is not working at all since past 3 days, according to them they are unable to identify any details in system using this number. How strange!! Few months before as well when I have registered complain for the same issue they have not responded me and after my multiple follow up they have send technician at my home almost after 8-10 days from day of registered complain. Today the worse thing I faced is Airtel customer care executive disconnected my call while talking as i was trying to register complain and blocked my number. Is this how the world's biggest open network (company demands but actually it is worst) going to provide service?? The number Airtel has provided us and through which every time I am registering complain suddenly they are unable to find that and disconnected my call. If they are not ready to take my complain then the company should know if they are going to send us any bill we will not make payment as I am not getting my service so there is no question of making payment. Airtel customer care service is the worst service provider (extremely bad) I have ever experienced. Was this information helpful? | |||
Oct 28, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Sep 23, 2016 Sandeep.kjs's response Incomplete bill payment
Sep 23, 2016 Sandeep.kjs's response For continued services on your airtel mobile [protected] pay the due amount of Rs 344 immediately. Payment options: a)download myairtel app b)visit www.airtel.in c)walk-in to an airtel store. Ignore if paid
Verified Support Sep 27, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 September 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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Comments
My bill due amount rs.344 been paid on 20/09/2016. But still got msg by you (For continued services on your airtel mobile [protected] pay the due amount of Rs 344 immediately. Payment options: a)download myairtel app b)visit www.airtel.in c)walk-in to an airtel store. Ignore if paid ) kindly solve the present situation
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