[Resolved] Airtel — Broadband availability at my Area

for_pawan

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Requested for BB Connection, application number N4944085. Got email that on account of technical constraints, we are unable to provide the broadband connectivity in your area. There is a active Airtel DP right at my door and a Airtel engineer came in yesterday and punched a port for me after interaction with me and then got a call asking when they should send engineer for wiring. They send 22/11 at 11AM but didnt came, said 23/11 at 10AM but didnt came. Got this email today saying cant give me BB due to technical constraints. I can snatch all wires from the DP at my door and then a Airtel Engineer with be at my door daily. I can very well stop them from entering into my property to check the DB.
Not sure how a big company like Bharti can act such foolish.

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Jan 8, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 23 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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