[Resolved] Airtel Broadband — Broadband connection was not installed and still my refund cheque is not clear

siddiquij

from Mumbai, Maharashtra

Address:	Lucknow, Uttar Pradesh, 226006
Website:	www.airtel.in

Hii.
I am Javed from lucknow and i was submit a cheque for airtel broadband connection 25 august 2016 but due to some technical fault the connection was not installed (by the company side).and my cheque is cleared 30th august 2016.
So, i claimed that my Rp 1000 cheque but their is no response on that side ... At the time of receiving cheque a marketing executive name Deepak phone number [protected] and his team leader name Irshad mob no. [protected] has come but now they dnt pick my phone.
Sir, please do for the best my regards.

Regards

Javed
[protected]

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Dec 1, 2016

Complaint marked as Resolved

Hii I am Javed from lucknow my airtel account number 7029591527 and fixed line 052234381350. my refund cheque( REGARDING NO INSTALLATION HAS BEEN DONE BY AIRTEL SIDE) bearing number 830644 and dated 18-OCT-2016 for an amount of Rs. 1000/rp is still not get it. my cheque is clear is 30th august 2016 and then i have been complaint many times they respond and said i will recieve a cheque but today 01-12-2016 i dnt received any one penny cheque . please Sir do something. They last respond me on this airtel email id is ([email protected]) and they call me from this number 9724126292 date 22/11/2016 at 11:50 am and they convienced that my cheque is given within 6 working days . but still i am not get it on 01/12/2016 at 11:11 pm. Please take some action against them. thank you Regards Javed 08738883336

Airtel customer support has been notified about the posted complaint.

Nov 29, 2016

Updated by siddiquij Hii.
I am Javed from lucknow and i was submit a cheque for airtel broadband connection 25 august 2016 but due to some technical fault the connection was not installed (by the company side).and my cheque is cleared 30th august 2016.
So, i claimed that my Rp 1000 cheque.
airtel account number [protected].reference number is 75522532.
Sir, before 4 months they tried to make me fool and said they resolve my issue within 6 days but still they dont resole it.
Please Please Please do for me as best o[censored] .

thank you

Regards
Javed
[protected], [protected]

Verified Support

Dec 14, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 29 November 2016

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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