I shifted to a new city last month, and request to shift connection to my new address which they dragged for 15 days, I got frustrated with their delay (wfh reasons) and requested to close account and got a ACT connection instead. Airtel still owes me ~5k INR against the advanced deposit they took for 1 year connection. On my request support told, billing team will get in touch. No one has contacted me in last 30+ days. All IVRS support number require active account number to connect to support and refuse my deactivated broadband account number, so I cannot contact them over phone, emails are unanswered. This request serves as proof along with different emails that i tried contacting them but they were unreachable. In the next 30 days I will file a consumer complaint in court to get back my money. Was this information helpful? |
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