[Resolved]  Airtel — Broadband Connection Invalid Data Usage

Address:	New Delhi, Delhi, 110018
Website:	Airtel.in

I am using an Airtel Broadband Connection (40GB quota with 16mbps - after which the speed reduces to 512kbps).
For past 3-4 months, I have been seeing that my quota is getting exhausted very quickly, within 7-10 days of the start of billing cycle, where I do not have this much amount of data usage,
There has been cases where there hasnt been anyone at home and still a lot of data was consumed.
Atleast 2-3 GB's is getting consumed everyday.

I have done lots of things to check and restrict data usage:
1. Frequently changing the SSID Name and private key of my Router.
2. Restricting Access to only few systems on MAC Address Filter basis.
3. Changing the Router Admin Credentials.

I have already raised it a number of times to the Airtel Customer Care and Nodal Office, but it has been of no use.
They are referring that if you are seeing this much has been consumed, it must have been consumed by you, there is no issues from there end.
There hasnt been any support from Airtel Executives.

I am facing a lot of trouble due to this issue, I feel like being duped of my trust and money over Airtel.

Airtel has been making all false promises about the best service and network, and at the background they are cheating people of their trust and hard earned money.

So, as a last venue, I am raising a complaint in the consumer forum.

I have been an Airtel Broadband customer for past 8-10 years, havent encountered any such issue earlier, but I dont see any other choice but to Disconnect Airtel Broadband completely, if this issue persist for long.