[Resolved] Airtel — broadband - data | |||||
Dsl[protected] airtel is resorting to unfair practices. For the past 12 days my historical data usage has been blocked, not able to view. During this past 12 days my data usage keeps dropping heavily. I am able to see only total usage. From the past few months i have nearly 80 gb o[censored]nused data at each billing cycle. This month my usage is dropping drastically though consumption is still much less than previous months. I complained to airtel but they keep putting complaint resolved and not resolving the issue. Was this information helpful? | |||||
Sep 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 16 July 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 16 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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