Airtel — Broadband data theft / cheating customers(Tblr 7012768)

Address:560078
Website:DSL no. 08083413653_kk

I have been having problems related to Airtel's monthly data usage which is name o[censored]MA SHANKAR KUMAR (CNF No. TBLR 7012768).

My monthly data usage has considerably increased in a short period without any change in my internet surfing habits. There has been a huge amount of data theft or loss even with the computer and/or the router being switched off.


We are three people using Airtel plan of 60 GB monthly usages and then unlimited. But within 6 or 7 days complete data has been used, where we have not even consumed 30 GB. I dont know ho its happened, but trully happens.
Please help us from data theft or hacking, otherwise we will not use the airtel connection ever.


Apparently, I'm not the only one having these problems and after reading the above comments, I'm convinced that airtel's system is rigged on purpose or whatever.

Please bring this matter to light and someone help resolve this.

UMA SHANKAR KUMAR
Contact - [protected]

Thank You.
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Comments

Dear Mr. Shams,

This is with reference to your post dated 25 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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