Airtel — Broadband/ DSL Billing issue

Address:

#15, Inorbit Mall Rd, Madhapur, Telangana 500081

Hi sir,

We got a new gigabit broadband connection on 07/08/2021. But the link has not been activated. We have also requested to provide 3 static IP's on the same day but We have also requested to provide 3 static IP's on the same day but we have not received the static IP from Airtel support till[protected] even after sending several email requests to the Airtel support. We have received the static IP and link activation only after we logged a complaint to the TRAI and Consumer court.

We keep receiving the invoice for the period which Airtel has not activated and not supplied the static IP. I would request the support team to have a look at my email communications which I attached with this email and take necessary action and send me the invoice from[protected] to make the payment.

We are keeping communicating with the below team to resolve our issue.
Sales person name: Kalidas Avval-[protected]
Local technical team - Rafi - [protected]
Local technical team - Raj patel--[protected]

our connection details are as follows:
The request no. [protected] or [protected]
DSL : [protected]_dsl
Landline: [protected]
Dsl is registered on 07/08/2021 11:30:37 AM.
Register mobile number: [protected]

[protected]@https://www.consumercomplaints.in
Airtel Complaint Status Update [ID: 2995717]
Date:[protected]

Bill number HT2236I[protected]
Amount due till 14-Oct-2021 = 8, 946.76

We have escalated our issue into the Airtel nodal department as well as Airtel appellate authority but we have not received any response from any one. We have sent many email requests to the below team to activate our link and to get static IP issues till[protected].

[protected]@in.airtel.com,
[protected]@in.airtel.com
nodal.[protected]@in.airtel.com,
appellate.[protected]@in.airtel.com,
[protected]@in.airtel.com,
nodal.[protected]@in.airtel.com,
nodal.[protected]@in.airtel.com,
nodal.[protected]@in.airtel.com,
nodal.[protected]@in.airtel.com,
nodal.[protected]@in.airtel.com,
nodal.[protected]@in.airtel.com,
nodal.[protected]@in.airtel.com,
nodal.[protected]@in.airtel.com,
nodal.[protected]@in.airtel.com,
appellate.[protected]@in.airtel.com,
appellate.[protected]@in.airtel.com,
appellate.[protected]@in.airtel.com,
appellate.[protected]@in.airtel.com,
appellate.[protected]@in.airtel.com,
appellate.[protected]@in.airtel.com,
appellate.[protected]@in.airtel.com,
appellate.[protected]@in.airtel.com,
appellate.[protected]@in.airtel.com
satheesh.[protected]@airtel.com

The Airtel team has not responded to our link activation and static IP activation issue at the same time the Airtel team is keeping sending monthly invoices the period which Airtel has not activated and not supplied the static IP . How do we need to make the bill payments without using the broadband link???.

Regards,
Sasidhar.T