Airtel Broadband — Fraud while giving Airtel broadband connection in Greater Noida

Address:

Gautam Buddh Nagar, Uttar Pradesh

CEF- 3617444 Connection date- 24 Jan 2015 CSR No[protected] To- appellate.[protected]@in.airtel.com, [protected]@airtel.in I am writing a mail to you after fad up from all your Team & Vendor I called to your guys for a connection because of one advertisement paper on my door, according to my need he provided me a residential connection 799 as a unlimited plan First time I paid Rs-1000 n my first bill was 667.18 for 10-days Number: [protected], Bill Date: 03-Feb-2015. But next bill I got 2247.2 and I was out of delhi after reached here I contacted to your Vendor and 121 helpline Then I got that that person did fraud with me limited plan to unlimited. 1. case- Froud in sales when buyed a connection 2. Case I asked for a solution with this SR[protected]. Yesterday I had a discussed with to support executive he told me your SR has been resolved with this plan offers as a unlimited plan but I dn't know still deduction 20.P per MB I am transferring to your call to Sr. 3. Case 5 year experience in escalation team his name is Lalit he called me and responding with bad attitude. I believe that you can help with this issues (for you support call recording attached) appreciate your asap response