[Resolved] Airtel — Broadband internet not orking | |||||
My internet is out of service since 3 days. i complaint about it at customer care. since then, i have called customer care 6 times, but no one have even called me up ( forget about visiting). customer care people are just giving assurance but no action is being taken.the local line men and engineers are highly irresponsible.they want us to make direct contact with them for money or whatsoever. Was this information helpful? | |||||
Aug 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 03, 2016 Airtel Customer Care's response Dear Mr. Shekhar, , This is with reference to your post, dated 2 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 10, 2016 Airtel Customer Care's response Dear Mr. Shekhar, , This is with reference to your post, dated 2 July 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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