Airtel — Broadband is not working Poor Services

Address:

Faridabad, Haryana

Dear Sir, It is very surprising your company is doing lots of marketing on “Airtel 4G” but you are not taking care of your existing customers.The number mentioned in subject is dead from last 20 days.I have recently purchased 2 4G connection fro my company and planning for some more devices.Your broadband services in Faridabad is Very poor.I think our decision with Airtel was wrong.I would like to request please review the problem and close it asap.I have few more quires for other broadband numbers.Your cable is disconnected and connection is not working from last 20 days. We purchased a broadband “[protected]_DSL” before two months.Speed of the connection 2MBPS. Please note following points which I have collected during follow-up with Airtel Team. Me:—What is Reason that we are not getting Speed more than 2 MBPS In Sector 15 Faridabad?. Airtel:- There is no feasibility of more than 2 MBPS. Me:-Why? Airtel:- Copper is very old from Sector 12 Faridabad to Sector 15 Faridabad.It will take some time in change. Me.How much time.? Airtel: Don’t have any Idea. I would like to request you please send my concern to your senior and discuss my issue with your team.Please ask them to sudden visit Sector 10 office from where these all activities operated and dropped.You know Sector 15, 16 of Faridabad is most prominent area of Faridabad.Should I purchased 4 G and disconnect all broadband. Thanks & Regards, Kuldeep Singh