[Resolved] Airtel Broadband — Issue with broadband connection | |||||
I am one of the poor customer of airtel broadband and i am facing issue with my internet connection from past 9 days on records. Earlier i used to get issue every month for a week time and now they are just not allowing me to use i assume. I have made more than 53 calls, atleast 17 times they have told me that someone will come but not sure if he is a god or what that he is just not appearing. Their customer support team are all nonsense, they just put customer on hold and then they wait for the user to disconnect atleast 11 times this happened in last 2 days. I am chasing them from more than 8 days now. Request you to please help me or if possible, let me know how can i file a mental harassment case against them. Some of the guys i had a work with: Pallavi - 2 times, suchitra, ruchita, prashant, manav, prerna etc. I know this is a big company and they have lots of gundas to settle such cases but i just hope this forum will help to teach them a lesson. Was this information helpful? | |||||
Jan 11, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 15, 2016 Airtel Customer Care's response Dear Tarun, This is with reference to your post dated 11 March 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 21, 2016 Airtel Customer Care's response Dear Tarun, This is with reference to your post dated 11 March 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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