[Resolved] Airtel — Broadband network is upto the speed.. Its worst experience

lucasje755

Address:

Chennai, Tamil Nadu, 600082

Hi,

I am using airtel broadband for past two months... Its been a worst experience since i started using this this connection. Mine is 1099 plan with 75 gb at the speed of 16 mbps... Only during the knight time i get the speed, otherwise its 2, 3 or 4 mbps speed... I already submitted a compliant, they called and said will fix the issue.

Please dont cheat public wioth false promise and make them suffer. If this time this is not resolved, i will surely take it to consumer court and face this legally. At least through my effort others will be benefited.

My land line no:[protected]
My contact no: [protected]

Lucas joseph.

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Aug 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2016

Airtel Customer Care's response Dear Mr. Joseph,

This is with reference to your post dated 21 July 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Comments

lucasje755

Hi Akanksha Singh,

I have not received a phone call also and there is no action taken on my compliant...is there anyone really looking into it...?

Its absolutely disappointing with Airtel, why should we pay so much and not get the basic speed, specially when its is broadband...if you can not resolve, please cancel my connection.

Note: i get the speed only after 8 pm...but i took broad band for speed so that i can work from home...

Thanks,
Lucas J