[Resolved]  Airtel — Broadband new connection cashback 500 not yet credited.

Address:Bangalore, Karnataka, 560037

Hi,

I was offered 500 cashback when i took the new Airtel broadband connection [protected] and was informed that cashback will be credited in the first bill cycle.

Cashback was not credited in the first bill cycle. I registered a complaint with Airtel Customer care with reference number 74132066 on 12th October. I was informed by the Airtel backend team it will get credited in the next bill cycle.

In the next bill cycle also it did not get credited.I have registered one more complaint 75351694, 75391520 on 13/11 and 14/11. for first complaint they told it will get resolved in 24 hrs nothing happened. Now again they are telling it will get credited in next cycle.

There is no point in registering the complaint or contacting the customer service.

Airtel Service is becoming pathetic day by day and no point in expecting the customer service.

I want this issue to be resolved at the earliest.

Thank you!
Boopalaparthasarathy
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Dec 17, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 14 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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