Airtel — Broadband not working. [protected]_dsl

Address:

Kolkata

Raised a complaint for broadband not working on the 30th of August. Was assured it would be resolved within 48 hours. Since then nobody has bother to call or visit. all I get is a message every evening on my phone that it is delayed by another day. Have tried calling the call centre as well to no avail. I work from home. I am having to purchase Data on my phone and use hotspot which is proving very expensive. Will this amount be deducted from my Monthly bill?