[Resolved] Airtel — Broadband not working, and poor technical response

Girish VK

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560008

My broadband connection has not been working for the past ten days. Despite calling them every single day, there has been no response to this and the issue remains unresolved. All i heard were empty promises and till date no technician has even visited my premises to rectify the problem. On top of that i have been billed much higher than usual for the month despite not even using internet.

Was this information helpful?

No (0)

Yes (0)

Jul 30, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2017

Airtel Customer Care's response Dear Girish,

This is with reference to your post dated 12 June 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 29, 2017

Airtel Customer Care's response Dear Girish,

This is with reference to your post dated 12 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd