[Resolved] Airtel — Broadband not working for the past 2 months

soonilg

from Gurgaon, Haryana

Address:

110078

I have been running from pillar to post since 25.5.2016 to get my broadband problem sorted out.But the same has not been sorted out till date.They do not come at first and say that we tried to contact you but you but you didn't pick up the phone when no one has even called me. They come every time and say now the broadband has been restored.But the problem remains as it is. You are requested to either get it rectified immediately or disconnect my line if you are unable to get it restored.

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Sep 5, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 July 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Aug 05, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 July 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd