[Resolved] Airtel — Broadband plan change to 40 mbps not yet changed

Raaj7

from Mumbai, Maharashtra

Address:	Chennai, Tamil Nadu, 600056
Website:	www.airtel.in

Landline number: [protected], registered number:[protected], name: rakshan raaj. email id: [protected]@gmail.com.
Contact number: [protected].
Sir i have requested customer care to change my plan from 16mbps to 40mbps and they have taken request on 28th september 2016 but till now they have not made installation of modem at my place nor changed the plan. when ever i call customer care they just give simple reasons and daily they ask 3 days time. past 12 days no one has responded me and i dint get any call from airtel. please help to me change the plan to 40mbps. airtel has become worst service provider. they do commit but never respect customers and never clears the problem.

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Nov 28, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Oct 14, 2016

Updated by Raaj7 Still problem have not been resolved

Verified Support

Oct 28, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 8 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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