[Resolved] Airtel — Broadband service disconnection

jyoti2412

from Nagpur, Maharashtra

Address:

New Delhi, Delhi, 110087

This is in response to the letter received from airtel regarding non-payment of broadband bill.

The broadband connection was disconnected in Feb itself this year.
The fixed line no is [protected].
I sent the following mail on 30th Jan, 2016 to airtel customer care to disconnect the service asap.
After this, I received call from the customer care regarding this. I confirmed them to discontinue the service which they
said would be done immediately . The last bill I paid was dated 5th Mar of Rs 1595.The transaction ID is[protected].

I have been receiving continuous mails for non-payment for airtel number [protected]_dsl, account [protected] . Now I receive a letter to pay Rs 4718.
Please look into the matter otherwise I will have to take this to consumer court. i m highly disappointed by airtel services.

jyoti

Was this information helpful?

No (0)

Yes (0)

Nov 24, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 19 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd