Airtel — Bull Service by Airtel Customer Care and Network | |||
Hi, I am having a prepaid number +91 [protected]. I got the recharge of 997 international roaming pack but still 99/min was deducted unnecessarily and when I made a international call to reach customer care to enquire about the same issue they listen to the query and after keeping the call on hold by saying "Transferring your call to senior". Post more than 10 minutes of hold, they do disconnect the call very smartly. It was repeated 5-6 times. And my last cal was most pathetic as by committing that charge was by mistake and he is goanna refund my charges he put me n hold for 11 mins and after that another executive came on the same call and asked for the enquiry again. This is really pathetic.. For getting my 99 rs back in m y account I was charged 180 rs or my international cal to customer care. Really bad experience with Airtel and such a pathetic service by customer care executives. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
Add a Comment | |||
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment