[Resolved] Airtel — Call drop and poor network

neeraj10786

from Delhi, Delhi

Address:	New Delhi, Delhi, 110034
Website:	www.synergywebdesigners.com

Hi,

I purchased airtel postpaid family connection last week.. From the beginning i am facing network issue... And continuous call drop.

I have complaint regarding this issue but their executive not resolve my issue till date. If i have to talk with anyone.. Need to try more then 2-3 times after it call connect.. And then its disconnect self.. Voice quality is worst.. When i talk out side office.. That time it work.. But my office is not in basement.

Ame problem facing in my home.. That is also not in basement
When i travel in metro.. (Not talking about under ground) network goes..

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Nov 13, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 3 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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Mar 23, 2019

Updated by neeraj10786 Till date no resolution.
almost 3 years.. same location same problem.