Airtel — call drops and network connection issue

Address:	Bangalore, Karnataka, 560070
Website:	Airtel.in

Refer Complaint no 79389395 dtd 11th Sept 2017 which you have put on hold as per your Customer Service while your Appallete rep Mr KATHIRESAN PALANICHAMY from Chemnai mentions its closed. I find this is clear case of avoiding the Customer and resolving the Customer Compalint.The comapny does not give feedback to the customer inspite of commitment to resolve. The Technical team has confirmed the issue but this did not exist earlier than 3 months.