Airtel — call was not connecting to particular number (my parents number)

Address:

560017

Hi, I am staying Bangalore My mobile number is [protected](postpaid bill amount is Rs. 249 PM), I unable to call my parents number in Maharashtra (number is [protected]), Massage is getting this number is not valid, but if I will call some other mobile number it will be connected Evan I can received the call from same number but I can not call.

I was given complaint regarding this issue to Air tel customer care on 29/may/ 2019 reference no 90407791 it mention that issue will resolve with in 4 days, again i was call 10/June /2019 they given me ref. no is [protected], same as 12/June/2019 ref. no is [protected].

still I am waiting to resolve my problem(complain) i unable to call my parent in my native place.

I am requesting you please take care this issue and resole as early as possible.

thanks

sanjay shete

NAL, Bangalore

(Ministry of science and technology)

mob. no is [protected]