[Resolved] Airtel — Caller tune activated without my permission & amount deducted | |||
Dear Sir, Caller tune was activated on my mobile no. [protected] (Ported No.) and amount of Rs. 90 was deducted from my pre-paid balance. Please reverse the amount otherwise i have to escalate this matter to the another level. Recently i have recharged my prepaid number with Rs. 200/- and immediately amount of caller tune activation charges deducted however, i was not opt this facility at all. Please look into the matter urgently. My Alt. Mobile no. [protected] Prashant Saxena Was this information helpful? | |||
Sep 1, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 01, 2016 Airtel Customer Care's response Dear Mr. Saxena, This is with reference to your post dated 28 July 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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