[Resolved] Airtel — calls to my newly ported airtel number from mtnl

Nandini1978

from Mumbai, Maharashtra

Address:

400080

I recently ported from idea to airtel in mumbai area. However since then my calls to mtnl are not going through and it says that idea number cannot be reached. I tried looking for directl complaint numbers of airtel but thats the worst part. It just takes in you in loop of n number of options and no where i could find option to talk to customer service. Not sure how it can operate without this option in today's time.

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Aug 3, 2018

Complaint marked as Resolved

No action was taken by Airtel which was the worst part. It seems the numbers do not get refreshed in some database due to which for MTNL, the mobile number is serviced by old provider. These are basic issues and they do not have clue of how to handle / resolve these issues

Airtel customer support has been notified about the posted complaint.

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Comments

Vasu Devan

from Bengaluru, Karnataka

Hi

From 09-03-18 outgoing call and SMS service is not working in my mobile no given complaint to airtel stores / customer care / nodal officer, still it not solved they are unable to find out what is the issue

complaint sr no : 84006824

Requesting you to please help to get it solved

VIJAY BISHNOI RAWATSAR

from Tijara, Rajasthan

[protected]
Ajay kumar / ramkumar
Ward 5
Vpo Chak 15_16kwd
Rawatsar hanumangarh
i have lost my mobile and when i am calling my no. i am geting response switch off. so please stop the all service of my no. now
simcard details :
sim card -