[Resolved] Airtel — Cancelling a post paid connection | |||
Hallo, I was using Airtel Post Paid connection. I moved to Germany and Hence I don't want any connection anymore. I asked them in Email and I gave all my details regarding the SIM. But still I did not get a good reply. They are making life difficult for us. They say to come to Airtel nearest office and pay the amount by yourself and then it will get deactivated. The Airtel account was already linked to my bank account. They are deducting the monthly bill from my account. Why can't they just deduct the last outstanding amount by themselves and just cancel the connection. It's been a while I have been in Germany and I lost my SIM too. I don't know where to find. The mobile companies are making life miserable to cancel the connection. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 01 April 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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