[Resolved]  Airtel — Can't view any of the channels that I have subscribed.

Address:Darjeeling, West Bengal, 734001
Website:www.airtel.in

My registered mobile number is[protected]. My complete address is :
Flat no i-j 2, model town apartment, pranami mandir road, siliguri - 734001.

I have been repeatedly calling airtel digital tv customer care number since the past one month to complain regarding most of my television channels which aren't being viewed clearly and continually get stuck while viewing.

I would appreciate if you could please arrange for your technician to come and rectify the problem immediately. I have paid my subscription fees and would expect to watch all the programmes that i have subscribed without any hassle.

In case you can't give me the committed service, please let me know. I and my family members are using 5 airtel digital tvs. We would discontinue the service immediately.

Call me on[protected] immediately for the progress of my situation. I am waiting.

Thanks,

Regards,
Kashinath agarwal
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Aug 12, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2016
Airtel Customer Care's response
Dear Mr. Agarwal,

This is with reference to your post dated 25 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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