Airtel — charging excess as roaming charge - mobile number [protected]

Address:

Chandigarh, Punjab, 160022

1. It is submitted that i have been charged in excess as roaming charges without any fault of mine for the above mentioned mobile number.
2. I have taken a plan in which i have been told by your represantative that in this plan roaming is free. When i received the bill for feb 18, i was surprised to see my bill amounting to three times.
3. I contected cust care of airtel but they told me that only incoming roaming was free. I never new that i was cheated like this.
4. Being an army officer, i am generally in roaming. So there was no question of having a plan with only incoming free. Igot another number from airtel i. E [protected] and on this i am having both incoming/outgoing free. Ihad taken this plan for more rental because of additional net data.
5. I request you for refund being an very old customer of airtel, otherwise i will per force transfer my all numbers to other service provider.

Regards.

Col daljit singh
[protected]
[protected]
[protected]