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Airtel

Airtel — charging money for games not asked for (gamesworld pocket)

Address:Kolkata, West Bengal, 700140

Yesterday(01.11.2018) at about 12.36 am i received a msg from airtel which said "Thanks for using Gamesworldpocket. you have been charged rs20 from your airtel mobile account . for more services, call 56789". but i didn't asked for any of this services or games from airtel.i also called customer care service today(01.11.2018 at 10.41pm) to know about this incident and they said that i purchased a game called gamesworldpocket from airtel and that's why they deducted 20rs from my main account balance and they also declined to refund that amount.
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Comments

On November 3, 2018 i recieved a message fromm aitel (Thanks for using GamesWorldPocket. You have been charged Rs 20.0 from your Airtel Mobile account.For more services, call 56789).I never logged in in this type of any website, this is absolutely fraud, I want my money to be refunded asap.

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Same message i also received on 3Nov at 1:14PM. Charging me Rs 20.
Although i don't know about any such activity.
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