[Resolved]  Airtel — charging without customer consent, even after cancellation

My mobile no is [protected] with data connection, We had 5 airtel mobiles with 3 data connections and we are trying to get boardband connection which we were having earlier which was your company unable to reconnect. By mistake or may be by the person who used my phone for short period, AL-NZARLV model video club was activated some 2 months ago. Last month they messaged for renewal and I requested for deactivation, even then it was renewed and charged Rs.99/= This month I kept my balance below Rs.80/= I received a message that it is due for renewal within 3 days, as stipulated in the same message I sent SMS to 155223 "STOP" to deactivate the service. But on to-day morning I am shocked to see message it is renewed for Rs.75/= and I am unable to make any call as there is no enough balance. All ready I had requested for stop receving any messages other than airtel services.
I feel it rediculous to experience these kind of customer services from a reputed Organisation.
Deducting any amount without the consent of the customer is illegal, Here one who was having Rs.80 as blalance was troubled not to make any phones because of no fault of his.
I request you to look into the matter urgently and refund the deducted amount to my mobile talk account immediately.
Hope you take a positive action in favour of your customer and prevent me from taking any action, especially changing all connections to any other companies.
Thanking you,
P.SUBRAMONIAN(father of S.SANTHOSH)
cell:[protected] MailID:[protected]@gmail.com