[Resolved] Airtel — Cheating by Airtel Sales team | |
I applied for a Broadband connection on 28/01/17 and a sales executive Kamlesh ([protected]) visited my place and collected all documents for installing Broadband and Telephone line. He informed me that the connection shall come with free router and free telephone set and shall be installed on Monday. On Tuesday I called him up as the connection was not setup, he informed me that it will be done within an hour, till Wednesday the connection was not installed and hence I raised a complaint (reference No.[protected]. On 02/02/07 the technician came to my house for the connection and I was surprised to find out that he did not bring any router nor any telephone instrument along with him. When I asked him, I was informed that the router and telephone is not provided by Airtel and the customer has to either provide the same or pay for it... I raised the issue to the Nodal Officer as well as Airtel Presence in writing, but till date I have not received any revert from their side. It seems that we are dealing with fraudster like Airtel. I hope that I will receive a justifiable reply, and my matter will be resolved. Was this information helpful? | |
Mar 9, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 04, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 4 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
2 Comments | |
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Never a complain will solve. Airtel hi bhadwa hai saala, mera 299 le gaya saala.
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My postpaid no.[protected]
मेरे number पर outgoing call/sms service बंद है पिछले 6दिन से।
इस सम्बंध मे custumer care से more then 6 time complient register करने के लिऐ काल किया ।
But they can't take seriously and can't register my complaint.
So plz take action against customer help executives.
मेरे number पर outgoing call/sms service बंद है पिछले 6दिन से।
इस सम्बंध मे custumer care से more then 6 time complient register करने के लिऐ काल किया ।
But they can't take seriously and can't register my complaint.
So plz take action against customer help executives.
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