[Resolved]  Airtel — Cheating customer by sending higher amount bills

Address:

560102

I am using airtel postpaid number from past 6-7 months and initially the bill was calculated correct. But from past two months they are showing some unknown charges in my bill amount and saying that it was because of technical issues. My bill generation date is 9th and i received 977 as my bill amount. Whereas I am using myplan of 399 rs and was having unbilled amount as 99 and roaming services of 95 rs in July month. The bill should not be more than 700 including taxes.
I am tracking my usage through myairtel app.

In June billing also they activated some services and charged me extra and after so many calls with customer care they said it was due to some technical glitch.

When I call customer care that why they are having so many issues with billing then they have one answer that billing is automated, but if you ask them about why there are extra charges and break down the calculation they do not have any answers.

The only I was using airtel was because of network coverage but they are having so many problems with the billing and customer care.