[Resolved] Airtel — Cheating in my airtel apps by giving fraud offers | |||||
Today i installed my airtel app in my moms mobile and i saw a notification in offers it was showing for 298 recharge 3 gb data. No terms and conditions show in application.So i recharged through net banking and after recharge i got a message your number has been recharged and 1.5 gb has been credited. I got shocked and i called customer care and one lady picked up and she told me that other 1.5 gb is for night usage. I told i don't want 1.5 gb for night usage i'm not a night user other wise you should have shown your terms in recharge window.She disconnected the call. Again i called their customer care and a lady called neethu picked up the call she also repeated the same thing. This is pure cheating.These people are doing this things because indian consumer law is not strict. Many people would have fallen in this kind of cheating by telecom companies. Nobody have time to react to this kind of things. So i'm doing that. I'm scared that they are gonna cheat me in big level.Mobile number is - [protected]. Im uploading their apps photos what they have shown Was this information helpful? | |||||
Oct 2, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Aug 22, 2016 Sumi Nayak's response phone number: [protected]
Verified Support Sep 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 29 August 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
7 Comments | |||||
Comments
It's more than 24 hrs. ..my Sim is still not activated. please do it ASAP
Sim No:[protected]
Phone number: [protected]
Alternate Number: [protected]
Sim No:[protected]
Phone number: [protected]
Alternate Number: [protected]
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