[Resolved]  Airtel — Cheating in my airtel apps by giving fraud offers

Address:673010
Website:airtel.in

Today i installed my airtel app in my moms mobile and i saw a notification in offers it was showing for 298 recharge 3 gb data. No terms and conditions show in application.So i recharged through net banking and after recharge i got a message your number has been recharged and 1.5 gb has been credited. I got shocked and i called customer care and one lady picked up and she told me that other 1.5 gb is for night usage. I told i don't want 1.5 gb for night usage i'm not a night user other wise you should have shown your terms in recharge window.She disconnected the call. Again i called their customer care and a lady called neethu picked up the call she also repeated the same thing. This is pure cheating.These people are doing this things because indian consumer law is not strict. Many people would have fallen in this kind of cheating by telecom companies. Nobody have time to react to this kind of things. So i'm doing that. I'm scared that they are gonna cheat me in big level.Mobile number is - [protected]. Im uploading their apps photos what they have shown
+5 photos
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Oct 2, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Aug 22, 2016
Sumi Nayak's response
phone number: [protected]
Verified Support
Sep 01, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 29 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I have been recharged twice on 23 August 2016 for Rs.1000 and Rs. 200. But airtel Dth sows not received. So please confirm receipt of transactions wich made through paytm. Immediate action will be appreciated. Otherwise my airtel Dth conception will be deactivate.

Thank s and regards.
K. Sudhakar, Karur, Tamil Nadu.
I am suffering from huge problem I port my this no. from Voda to Airtel for better network but there is no net connection calling error call drop lots of problem rectify as soon as possible other wise I am bound to take legal action against u in consumer forum.
I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.


Serial No: [protected]
Mobile Num : [protected]--Raja Reddy
It's more than 24 hrs. ..my Sim is still not activated. please do it ASAP
Sim No:[protected]
Phone number: [protected]

Alternate Number: [protected]
Sir,
my airtel prepaid no. is [protected]. as i went abroad it became inactive. kindly reactivate.
Every time i want to go on any site it redirects on airtel oti site, get sick from it. Fix it quick please.
I also recharged 1 GB 2G at Rs.96 for 28 days on 28.9.16.But, I got message after recharge for 600 MB for 14 days.
In many occasions, I recharged with the Airtel offers and finally I found I was cheated.TRAI should take action against these types of frauds.

Nixon, Chennai

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