[Resolved]  Airtel — Cheating & pathetic service

Address:712234
Website:Airtel

Dear All

I have an Airtel number-[protected], I have Recharge on my number on 14/02/2014 Rupees 17:00 TransID[protected], for Local Call to become 1.2/2sec, For 56 days. After that when i'm doing call they where deducting 1 RS per call than when i'm called on Airtel Customer care on 28/02/2016 Customer care person Name- Ashish Roy, he was told me, I Didn't recharge 17 Rs on Number and
the-way he was talking with me very Rudely, he where try to understatement me,
It's very Disappoint for me that Such service I got from Airtel Customer Care,

Thank you
[protected]
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Jan 3, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2016
Airtel Customer Care's response
Dear Mr. Haldhar,

This is with reference to your post dated 29 February 2016.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Dear Mr. Haldhar,

This is with reference to your post dated 29 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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