[Resolved] Airtel — Cheating with customer | |||
I am really disappointed because of airtel service and I will surely raze this issue at extrim level. It's really surprise yestarday I have called to customer care he said I have used 662mb net uses from 750 montly free use but I got massage from airtel to I have consumed 100% of net pack how can that possible if records are showing I have used around 662 of 750 in airtel system I had word with Mr. Swapnil ( customer care ) I have confimed two times for the same he said its true fact and I requested him to take complaint against my extra bill amount he told me that complaint is registered and you will get call in 24 il hours but till I haven't received a single call. Today I have called again on 121 as per discussion with Mr. Aapasaheb he told me you have used 842 mb and that 500 re charge is more applicable on my bill what your think I am fool??????? If you guys are not serious about your work I will take very strict legal action against I have all recordings and you too go with all conversation and revert back as soon as my net is not working properly due I am facing lots of problems. I have complaint with my previous bill issues if you don't want costumer like me live it having lots of companies in market and you have to solve this issue arrange call back on priority weather this time I will not thing to go ahead with highcoart as well. Regards Rahul Gaikwad [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Mr. Gaik,
This is with reference to your post dated 01 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 01 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 02 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33