[Resolved] Airtel — Company is not refunding my balance

drpallavi

Address:

Sikar, Rajasthan, 333201

I have done my internet data recharge on 9/12/16 . Mistakenly it is done doubly i wanted cc executive to cancel the second recharge and refund my balance but he refused to do so i want help for refunding and resovle the issue . Because i am not able to use 2 gb of data in 28 days . And when mistakenly recharge is done on second time i didnt recieved any message or warning . So either make refund or double the validity period of net pack .

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Jan 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 9 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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