[Resolved] Airtel Company — Issuing prepaid card but not activated | |||
One of airtel executive visited our post office (Jacob circle mumbai-11). Alloted us prepaid card and taken money on 26 march 2016. Promising to activate the alloted number by evening of same day. But even after so long period like a month no number getting activated. We apparoach airtel gallary at lalbaug and lower parel but still we didn't get any result. So irequest you to kindly look into the matter and help us to get us our money back. Was this information helpful? | |||
Aug 29, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 12, 2016 Airtel Customer Care's response Dear Ms. Shah, This is with reference to your post dated 28 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 12, 2016 Airtel Customer Care's response Dear Ms. Shah, This is with reference to your post, dated 6 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 15, 2016 Airtel Customer Care's response Dear Ms. Shah, Thank you for sharing your contact details with us. We will contact you soon to resolve your concern. Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
4 Comments | |||
Comments
Poor network in hinjewadi phSe 2 and phSe 3 pune.and pashan. Do it asap or need to think about network portability. Every 10 min there is no network.
Airtel — Airtel 4g hotspot
I by one hot spot last wek now arond 8 days i wating for activecting sim stil no activeted my sim i am calling u r custmer care more time evry time reply u r detils not apdated call after 4 hrs plse activted my sim or tel me what is problam i wating for what tel me sorry for late reply. i am sending you all details by mail. please do whatever possible.
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my airtel mobile no is [protected] My name is pawan kumar singh