[Resolved] Airtel — Complaint against 3 G Recharge | |||
Dear Sir, I(Rakesh Kumar) have done a recharge of Rs. 449 (2.5 GB plan for 3 G) for Mob-:[protected] through My Airtel Account by Credit Card on Sat-16.05.15 at 17:35 & my transaction ID 553654. I have called 4 times to customer care but no body gave any solution.One of your senior supervisor Md. Gulam told me that there is no any this type of Recharge available for Kolkata.Another senior supervisor madam told me that she will co-ordinate a call for my number but still I am awaiting for call. Kindly do some needful .Either make arrangement for returning money or recharge of 3G with new validity. Require your urgent attention regarding this. Regards Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 25 May 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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