[Resolved]  Airtel — Complaint against Airtel employees

Address:Hyderabad, Andhra Pradesh

we want to change [protected] number as a personal numbr from a company group no. spoke to customer care n as directed went to 2 airtel outlets fr atleast 7times, .but they r so reluctant n sarcastic, that our work is not done.one of the outlets mos reckless was situated in chandanagar.they just spend time over speaking time.anyways ur problem is we got no objection letter from, but they r saying draft should b in other way .how can one demand any person to draft as it is u want? man thing is whether company stamp s perfect r not? is ur employees r so perfect n drafting.finally we want to 1 thing, whether it can done r shall we leave airtel n go fr any other service.first train ur eployees how to receive customers properly n respond them properly.remember 1 thing artel is not only mobile services.we got so many. finally 1 thng airtel service is worst but signals is good for which reason we r continuing withairtel. thanking you
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Usha,

This is with reference to your post dated 22 October 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Usha,

This is with reference to your post dated 22 October 2014.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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